Information We Collect

We gather different types of information depending on how you engage with our platform. Being transparent about what we collect helps you make informed decisions about using our services.

Information You Provide Directly

When you register for our learning programs, contact us, or participate in our educational activities, you might share:

• Full name and contact details (email address, phone number)
• Business information (company name, industry sector, position)
• Educational background and professional experience
• Payment information for course enrollment
• Communication preferences and feedback
• Course progress, assignments, and assessment results

Information Collected Automatically

Our platform collects certain technical information when you visit our website:

• Device information (browser type, operating system, screen resolution)
• IP address and general location data
• Pages visited, time spent, and navigation patterns
• Referring website and search terms used
• Course interaction data and learning engagement metrics

How We Use Your Information

Your information helps us deliver quality educational experiences and improve our services. Here's what we do with the data we collect:

We base our data processing on several legal grounds under Thai law, including contract performance, legitimate business interests, legal obligations, and your explicit consent where required.

Data Sharing and Third Parties

We don't sell your personal information to anyone. However, we work with trusted partners who help us deliver our educational services. These relationships are carefully managed to protect your privacy.

Service Providers We Work With

• Payment processors for secure transaction handling
• Cloud hosting providers for platform infrastructure
• Email service providers for course communications
• Analytics tools to understand platform usage
• Educational content delivery networks

All third parties are bound by confidentiality agreements and can only use your data for the specific purposes we've authorized. They cannot use your information for their own marketing or other purposes.

Legal Requirements

We may disclose your information if required by Thai law, court orders, or government regulations. This includes responding to lawful requests from law enforcement or regulatory authorities. We'll notify you about such requests unless legally prohibited from doing so.

Your Privacy Rights

Thailand's Personal Data Protection Act gives you significant control over your personal information. You can exercise these rights by contacting us through the details provided at the end of this policy.

We'll respond to your requests within 30 days. Some requests may take longer if they're complex or numerous. In certain situations, we might not be able to fulfill your request—for example, if we need to retain records for legal compliance or to complete your enrolled courses.

Data Security and Protection

Protecting your information is something we think about constantly. We've put multiple safeguards in place to prevent unauthorized access, alteration, or disclosure of your personal data.

Technical Measures

• Encryption of data in transit using industry-standard SSL/TLS protocols
• Secure storage with encrypted databases and regular backups
• Firewall protection and intrusion detection systems
• Regular security audits and vulnerability assessments
• Two-factor authentication for sensitive account access

Organizational Measures

• Access controls limiting data access to authorized personnel only
• Staff training on data protection and privacy practices
• Confidentiality agreements with all employees and contractors
• Regular review and updates of security procedures
• Incident response plans for potential data breaches

Despite our best efforts, no online platform can guarantee absolute security. If we detect a data breach that poses a risk to your rights, we'll notify you and relevant authorities within 72 hours as required by Thai law.

Data Retention

We keep your information only as long as necessary for educational and legal purposes. Different types of data have different retention periods based on their purpose and applicable regulations.

When data reaches the end of its retention period, we securely delete or anonymize it. Some information may be retained in anonymized form for statistical analysis and platform improvement.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and understand how people use our platform. Cookies are small text files stored on your device that help us recognize you on repeat visits.

Types of Cookies We Use

Essential cookies keep the platform functional—they remember your login status and course progress. Analytical cookies help us understand which content is most useful. Preference cookies remember your settings like language choices.

You can control cookie settings through your browser. Blocking certain cookies might affect some platform features, but you'll still be able to access most educational content.

International Data Transfers

Your data is primarily stored and processed in Thailand. However, some of our service providers operate globally, which means your information might be transferred to servers in other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by data protection authorities. These measures ensure your data receives similar protection regardless of where it's processed.

Children's Privacy

Our educational programs are designed for adults and business professionals. We don't knowingly collect information from individuals under 18 years old. If you're under 18 and interested in our courses, please have a parent or guardian contact us to discuss appropriate arrangements.

If we discover we've accidentally collected information from someone under 18, we'll delete it promptly unless we have parental consent or legal authorization to retain it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our platform before the changes take effect.

The date at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.